15a Shenfield Road
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback. Website usage information is collected using cookies.
We need your name and contact details in order to answer your enquiry and we process this data with your consent. We need your IP address and MAC address for security reasons, and this is a legitimate activity for a business. We will hold your personal data that we collected to answer your queries for 6 (six) weeks after answering you, in case you have additional queries.
Moreover, we collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
We will not share your information for marketing purposes with companies outside Zenova Limited.
We would like to send you information about our products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Zenova Limited.
If you no longer wish to be contacted for marketing purposes, please email: email@example.com
We do not use any automated decision making.
We do not transfer your personal data outside of the EEA.
You have rights in respect of our processing of your personal data which are:
If you want to exercise any of these rights, please contact us at firstname.lastname@example.org
If you have any questions or concerns, please contact us as most matters can be resolved informally in the first instance.
You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner`s Office.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.